Empowering tech company’s digital infrastructure

Overview

The existing DCIM landing page was outdated, prompting the stakeholders to seek an upgrade to meet contemporary standards. A centralized platform was required for DCIM team members to access essential documentation for their work. Additionally, the landing page serves as a resource hub for external teams to gain insights into products, services, and submission processes.

Project Duration

4 weeks

Role

UI/UX Designer, Web Developer

Tools

Figma, Adobe Illustrator

Problem/Challenges

The challenge was to streamline information and improve user experience by emphasizing key elements, such as the intro video and points of contact, while addressing user questions about information location. The coding environment presented limitations in terms of CSS functionality, which required finding workarounds to achieve the desired design.

Objectives

  • Create centralized hub for DCIM team members to locate documentation.
  • Emphasize the introductory video to provide external teams with a comprehensive overview of the team’s functions.
  • Implement standardized request submission processes and ensure accurate points of contact for each service or product.

DCIM Team Member

This individual seeks a user guide to ensure adherence to the correct procedures within the DCIM team, specifically for the Alert Manager product they are involved with.

Potential Collaborator

This individual is seeking comprehensive insights into the operational dynamics of DCIM and the specific products they support within the company.

Research

I conducted stakeholder interviews to identify the target audience as DCIM team members and potential collaborators. Based on the insights gathered, I researched industry standards and strategized an efficient and user-friendly approach to cater to both experienced and new users. To stay updated with design trends and enhance user experience, I leverage resources like Page Collective and Dribbble.

Outcomes

01

The feedback from DCIM team members indicated a positive user experience and ease of use, affirming the site’s effectiveness in providing them with relevant information.

02

Potential collaborators engaged with the introduction video and successfully identifying the appropriate points of contact for their desired product or service.

03

The DCIM team now possesses a comprehensive visual design system and a set of reusable UI components, streamlining the ideation process for future designers.